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Privacy Policy

Last updated: January 2026

CitrusCV ("I",“we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your information. This Privacy Policy explains how your personal data is handled when you use the CitrusCV platform, website, and related services (collectively, the “Service”).

By using CitrusCV, you agree to the practices described in this Privacy Policy.


1. Information We Collect

1.1 Information You Provide

When you use CitrusCV, we may collect information you voluntarily provide, including:

  • Name and contact details (such as email address)

  • Resume content (work history, skills, education, certifications)

  • Job descriptions you upload or paste

  • Cover letters and other application materials you generate

  • Account and billing information (if applicable)

You are responsible for ensuring the accuracy of the information you provide.


1.2 Automatically Collected Information

We may automatically collect certain information when you use the Service, such as:

  • Device and browser information

  • IP address

  • Usage data (pages visited, actions taken, feature usage)

  • Log and performance data

This information is used to improve platform performance, reliability, and security.


2. How We Use Your Information

We use your information to:

  • Provide and maintain the CitrusCV Service

  • Enhance, analyze, and optimize your resume and cover letters

  • Perform resume analysis and ATS score checks

  • Personalize your experience

  • Communicate with you about your account and updates

  • Improve platform functionality, features, and security

  • Comply with legal obligations

CitrusCV does not sell your personal data.


3. AI Processing & Resume Analysis

CitrusCV uses artificial intelligence to analyze resumes, job descriptions, and related content.

This processing:

  • Is automated

  • Is used solely to generate recommendations, enhancements, and analysis

  • Does not involve human review unless required for support or legal reasons

Your content is not used to train public AI models without your consent.


4. Data Sharing & Disclosure

We may share your information only in the following situations:

  • With trusted service providers that help us operate the platform (e.g., hosting, analytics, payments)

  • When required by law, regulation, or legal process

  • To protect the rights, safety, or security of CitrusCV, its users, or the public

All third-party service providers are required to protect your data and use it only for specified purposes.


5. Data Storage & Security

We implement appropriate technical and organizational measures to protect your information from:

  • Unauthorized access

  • Loss or misuse

  • Alteration or disclosure

While no system is completely secure, we take reasonable steps to safeguard your data.


6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide the Service

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal and regulatory requirements

You may request deletion of your data at any time.


7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your personal data

  • Object to or restrict certain data processing

  • Withdraw consent where applicable

To exercise these rights, please contact us using the details below.


8. Cookies & Tracking Technologies

CitrusCV may use cookies and similar technologies to:

  • Remember your preferences

  • Improve user experience

  • Analyze usage and performance

You can manage cookie preferences through your browser settings.


9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.


10. Children’s Privacy

CitrusCV is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Continued use of the Service after changes take effect constitutes acceptance of the updated policy.


12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

CitrusCV Support Email: ayere.charles1@gmail.com